Posted Date : July 17,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : TELCOM-0202
Government Authority located Holbrook, Arizona; USA based organization looking for expert vendor for Inmate Telephone and Video Visitation Services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Inmate Telephone and Video Visitation Services to each installation site and provide replacement telephones, enclosures, and panels as needed
- seeking the Contractor to provide a fully functional and supported turn-key solution for inmate telephones, video visitation units, and tablets.
- to set an estimated completion date for installation of a fully functioning inmate telephones, video visitation, and tablet systems. Fully functional system must be operational within 60 days of contract signing
I. Telephone Service
1. Description of inmate telephone system features, including additional features that may be of interest to the County.
2. Vendor’s ability to respond to service needs, proximity of service locations, and possession of applicable licensing, etc. Information should include:
a. Proximity and availability of service technicians, parts, and equipment.
b. Qualifications and experience of service technicians.
c. Hours of service.
J. Video Visitation Service
1. Access to individual features of the Video Visitation system must be controllable on a user and group level.
2. The Video Visitation System will provide free visits from each day room to the facilities visitation area.
3. The Video Visitation system will allow for one (1) free thirty (30) minute live remote video visitation each week to all inmates.
4. The video visitation system shall be a complete Transmission Control Protocol/Internet Protocol (TCP/IP)-based system. All video and audio streams between the stations and management equipment shall be transmitted over TCP/IP / Ethernet Video Visitation Network. Systems that utilize analog audio/video matrix switching systems are not acceptable.
5. The system shall be capable of connecting inmate stations with remote users using standard widely available home computer equipment over the Internet.
6. The system shall include a visitation scheduling, automation and policy management solution that is technology and hardware agnostic for both facility staff and the public. The system shall also provide for visitation monitoring, and interrupt, compatible with Microsoft Windows.
7. The video visitation scheduling & policy management solution must be browser-based and allow the Jail to administer visitation sessions and their visitation operations based on their policies. to the government authority located in Holbrook, AZ.
(2) A contract period will be for five years.
(3) All questions must be submitted no later than August 9, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: August 15,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : TELCOM-0202
Government Authority located Holbrook, Arizona; USA based organization looking for expert vendor for Inmate Telephone and Video Visitation Services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Inmate Telephone and Video Visitation Services to each installation site and provide replacement telephones, enclosures, and panels as needed
- seeking the Contractor to provide a fully functional and supported turn-key solution for inmate telephones, video visitation units, and tablets.
- to set an estimated completion date for installation of a fully functioning inmate telephones, video visitation, and tablet systems. Fully functional system must be operational within 60 days of contract signing
I. Telephone Service
1. Description of inmate telephone system features, including additional features that may be of interest to the County.
2. Vendor’s ability to respond to service needs, proximity of service locations, and possession of applicable licensing, etc. Information should include:
a. Proximity and availability of service technicians, parts, and equipment.
b. Qualifications and experience of service technicians.
c. Hours of service.
J. Video Visitation Service
1. Access to individual features of the Video Visitation system must be controllable on a user and group level.
2. The Video Visitation System will provide free visits from each day room to the facilities visitation area.
3. The Video Visitation system will allow for one (1) free thirty (30) minute live remote video visitation each week to all inmates.
4. The video visitation system shall be a complete Transmission Control Protocol/Internet Protocol (TCP/IP)-based system. All video and audio streams between the stations and management equipment shall be transmitted over TCP/IP / Ethernet Video Visitation Network. Systems that utilize analog audio/video matrix switching systems are not acceptable.
5. The system shall be capable of connecting inmate stations with remote users using standard widely available home computer equipment over the Internet.
6. The system shall include a visitation scheduling, automation and policy management solution that is technology and hardware agnostic for both facility staff and the public. The system shall also provide for visitation monitoring, and interrupt, compatible with Microsoft Windows.
7. The video visitation scheduling & policy management solution must be browser-based and allow the Jail to administer visitation sessions and their visitation operations based on their policies. to the government authority located in Holbrook, AZ.
(2) A contract period will be for five years.
(3) All questions must be submitted no later than August 9, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: August 15,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$