Posted Date : November 20,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-4728
Government Authority located in Arizona; USA based organization looking for expert vendor for voluntary vision service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide voluntary vision service.
• Provide a designated Account Manager and Account Management Team
• Provide a designated call and claim unit with toll free telephone access.
• Provide customer service to answer inquiries on claims, eligibility, provider network, services, coverage, or other inquiries from participants Monday through Friday from 8:00 AM to 6:00 PM (AZ time)
• Provide bilingual communication/educational materials
• Provide claims forms (as applicable)
• Receive claims and process payments of benefits in accordance with the plan designs for all claims incurred
• Correspond with participants and providers if additional information is necessary to complete the processing of claims
• Determine benefits payable under the Plan, pursuant to the terms and conditions of the District’s Benefit Plan booklets
• Provide notice to the Participants regarding the reason(s) for denial of benefits (which are denied) and provide for the review of such denied claims
• Provide notice to Participants in the form of an explanation of benefits for claims transactions
• Provide timely management reports or internet access to monitor financial and service level performance.
(2) All the questions must be submitted no later than December 15, 2020
(3) The contract period will be for one year.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 13,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-4728
Government Authority located in Arizona; USA based organization looking for expert vendor for voluntary vision service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide voluntary vision service.
• Provide a designated Account Manager and Account Management Team
• Provide a designated call and claim unit with toll free telephone access.
• Provide customer service to answer inquiries on claims, eligibility, provider network, services, coverage, or other inquiries from participants Monday through Friday from 8:00 AM to 6:00 PM (AZ time)
• Provide bilingual communication/educational materials
• Provide claims forms (as applicable)
• Receive claims and process payments of benefits in accordance with the plan designs for all claims incurred
• Correspond with participants and providers if additional information is necessary to complete the processing of claims
• Determine benefits payable under the Plan, pursuant to the terms and conditions of the District’s Benefit Plan booklets
• Provide notice to the Participants regarding the reason(s) for denial of benefits (which are denied) and provide for the review of such denied claims
• Provide notice to Participants in the form of an explanation of benefits for claims transactions
• Provide timely management reports or internet access to monitor financial and service level performance.
(2) All the questions must be submitted no later than December 15, 2020
(3) The contract period will be for one year.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 13,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$