Posted Date : January 18,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-4843
Government Authority located in Phoenix, Arizona; USA based organization looking for expert vendor for basic life, voluntary life and short-term disability service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide basic life, voluntary life and short-term disability service to the government authority located in Phoenix, AZ.
- Provide a designated Account Manager and Account Management Team
- Provide a designated call and claim unit with toll free telephone access.
- Provide customer service to answer inquiries on claims, eligibility, services, coverage, or other inquiries from participants Monday through Friday from 8:00 AM to 6:00 PM (AZ time)
- Attend Annual Open Enrollment Meetings in Phoenix, Arizona during normal business hours (subject to COVID-19 guidelines and restrictions)
- Provide bilingual communication/educational materials
- Provide Policy Booklets/Certificates
- Provide claims forms
- Receive claims and process payments of benefits in accordance with the plan designs for all claims incurred
- Coordinate benefits payable under the Plan and with other benefit plans, if applicable
- Provide notice to the Participants regarding the reason(s) for denial of benefits (which are denied) and provide for the review of such denied claims
- Provide W2 and 1099 forms, if needed
- Administer a Fraud and Abuse Detection Program
- Accept eligibility from the District
- Administer eligibility based on the District’s eligibility criteria
- Provide timely management reports or internet access to monitor financial and service level performance.
- Access to Enrollment and Eligibility Administration Portal for Employer
(2) All the questions must be submitted no later than January 27, 2021
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: February 08,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-4843
Government Authority located in Phoenix, Arizona; USA based organization looking for expert vendor for basic life, voluntary life and short-term disability service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide basic life, voluntary life and short-term disability service to the government authority located in Phoenix, AZ.
- Provide a designated Account Manager and Account Management Team
- Provide a designated call and claim unit with toll free telephone access.
- Provide customer service to answer inquiries on claims, eligibility, services, coverage, or other inquiries from participants Monday through Friday from 8:00 AM to 6:00 PM (AZ time)
- Attend Annual Open Enrollment Meetings in Phoenix, Arizona during normal business hours (subject to COVID-19 guidelines and restrictions)
- Provide bilingual communication/educational materials
- Provide Policy Booklets/Certificates
- Provide claims forms
- Receive claims and process payments of benefits in accordance with the plan designs for all claims incurred
- Coordinate benefits payable under the Plan and with other benefit plans, if applicable
- Provide notice to the Participants regarding the reason(s) for denial of benefits (which are denied) and provide for the review of such denied claims
- Provide W2 and 1099 forms, if needed
- Administer a Fraud and Abuse Detection Program
- Accept eligibility from the District
- Administer eligibility based on the District’s eligibility criteria
- Provide timely management reports or internet access to monitor financial and service level performance.
- Access to Enrollment and Eligibility Administration Portal for Employer
(2) All the questions must be submitted no later than January 27, 2021
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: February 08,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$