Posted Date : November 17,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-38678
Government Authority located in Arizona; USA based organization looking for expert vendor for Avaya enterprise communications system sustainment services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Avaya enterprise communications system sustainment services comprised of several telephone service switching nodes, an interactive voice response (IVR) capability hosted on two Avaya IR server platforms, a large Avaya aura messaging (AAM) voice messaging system, as well as several critical Avaya adjunct systems integrated with the Avaya ECS, that together provide quality landline voice telecommunications service and access into the public switched network.
- Metropolis brand call accounting system, where each and every call’s call detail, to include each and every station to station call on the ECS, is captured and logged. Also, inbound and outbound local and long-distance calls will similarly have call records captured and logged.
- Avaya ECS and Avaya Adjunct system administration is enabled by the use of management software for all the deployed connected systems that comprise the telephony infrastructure, including the Avaya ECS components and the Avaya adjunct systems.
(2) All questions must be submitted no later than December 1, 2020.
(3) Contract term will be three years.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 08,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
![]()
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-38678
Government Authority located in Arizona; USA based organization looking for expert vendor for Avaya enterprise communications system sustainment services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Avaya enterprise communications system sustainment services comprised of several telephone service switching nodes, an interactive voice response (IVR) capability hosted on two Avaya IR server platforms, a large Avaya aura messaging (AAM) voice messaging system, as well as several critical Avaya adjunct systems integrated with the Avaya ECS, that together provide quality landline voice telecommunications service and access into the public switched network.
- Metropolis brand call accounting system, where each and every call’s call detail, to include each and every station to station call on the ECS, is captured and logged. Also, inbound and outbound local and long-distance calls will similarly have call records captured and logged.
- Avaya ECS and Avaya Adjunct system administration is enabled by the use of management software for all the deployed connected systems that comprise the telephony infrastructure, including the Avaya ECS components and the Avaya adjunct systems.
(2) All questions must be submitted no later than December 1, 2020.
(3) Contract term will be three years.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 08,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$